Legal
Privacy Policy
Last updated: 10 November 2026
Gopal Gems (“we”) operates the GopalGems mobile app and website for approved wholesale buyers. This policy explains what we collect and why.
What we collect
When you apply for an account we collect your name, business name, email address, phone number, and optionally your GST number and referral name. When you use the app we record your searches, saved filters, stones you view or share, your cart, enquiries, memos and orders. If you allow location access, we record your device's location when you sign in, search, view stones or create memos. If you enable notifications, we store a push notification token for your device. Staff users may upload stone photos.
Why we use it
To run your account and approve access; to show inventory, memos and enquiries; to send notifications you have enabled; and to understand buyer demand for internal sales reporting.
Sharing
We do not sell your data or use it for advertising. We use service providers to run the service: our hosting provider, and Google Firebase for delivering push notifications. They process data only on our behalf.
Retention and deletion
We keep your data while your account is active and as required for business and tax records. You can delete your account at any time in the app under More › My Profile › Delete Account, or by emailing info@gopalindia.com.
Your choices
You can turn off location access and notifications in your device settings at any time without losing access to the app.
Contact
Gopal Gems, JW-8220, Bharat Diamond Bourse, Bandra Kurla Complex, Mumbai 400051, India. info@gopalindia.com, +91-9312577369.